Refund and Returns Policy

Read Refund and Returns Policy Carefully

Refund and Returns Policy

Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase. we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Original Packing and Item
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • paper of return download from my account page.
  • item should be returned in 14 Days from the date of purchase.
  • You will Pay All the Courier charges of returning.
  • We will Charge you 10% of return.
  • Opened packing product are not return able.

Refund Policy:

We strive to ensure your satisfaction with every purchase made on our ecommerce platform. please review our refund policy below:

  1. Refund Period: You are eligible for a refund within 14 days of the purchase date.
  2. Return Procedure:
  • Contact our customer support team to initiate the return process.
  • Ensure the product is unused, in its original packaging, and accompanied by the purchase receipt.
  1. Courier Charges:
  • Customers are responsible for all courier charges associated with the return of the product.
  1. Refund Processing:
  • Once we receive the returned product, we will inspect it for compliance with our return policy.
  • Refunds will be processed promptly after approval.
  1. Refund Method:
  • Refunds will be issued using the same payment method used for the original purchase.
  1. Non-Refundable Items:
  • Certain products may not be eligible for a refund. These include personalized items or products marked as non-refundable.
  1. Damaged or Defective Items:
  • If you receive a damaged or defective item, please notify us immediately for assistance.
  1. Contact Information:
  • For any queries or assistance regarding returns and refunds, please contact our customer support at help@ezbazzar.com.
  • Customers @ezbazzar.com

Please note that adherence to our refund policy ensures a smooth process for both parties. We appreciate your understanding and cooperation.

Additional Conditions:

  1. Gift Returns:
  • Gifts Return Policy:
  • Please be advised that products received as gifts are not eligible for return or refund. Please confirm preferences and sizes before making a gift purchase. If there are concerns or issues with a gifted item, the recipient is encouraged to contact our customer support team to explore possible solutions, such as exchanges or store credit. We appreciate your understanding of this policy as it helps us maintain a streamlined and efficient return process.
  1. Incomplete or Late Information:
  • Returns with incomplete or inaccurate information may not be processed.
  • Ensure all required details, including order number, product details, and reason for return, are accurately provided during the return initiation.
  1. Late Returns:
  • Returns initiated beyond the 14-day refund period may not be accepted unless there are extenuating circumstances.
  • Contact our customer support team to discuss any late returns and seek approval.
  1. Condition of Returned Items:
  • Products must be returned in their original condition, with all tags, labels, and packaging intact.
  • Items showing signs of use or damage may not be eligible for a full refund.

We appreciate your attention to these additional conditions, as they contribute to a seamless return process. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team for assistance.

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